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Duration

up to 7 years

Tuition

$2,219

 

Jan 10-Jan 10

Commitment

Part-Time

Delivery

Online

Credential

Certificate

Year Founded

1967

Scholarships

yes

This program provides students with exposure to strategies and techniques that will help them to solidify and enhance their client relations skills and build positive, lasting relationships with clients. The program prepares graduates to build teams of staff dedicated to excellent service delivery, to identify, mitigate and avoid confrontational situations with internal and external clients, and to create and promote an organizational service culture. Graduates can secure employment directly in the service sector (retail, hospitality, contact centre, business office, etc.)

Students have up to 7 years to complete all requirements.

Certificate Requirements

  • Building and Maintaining Customer Relationships
  • Creating a Corporate Service Culture
  • Strategies for Fostering Client Loyalty
  • Developing Client Service Teams

Electives (Choose 2)

  • Organizational Behaviour
  • Management/Leadership Styles
  • Business Management Skills

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Next Cohort: Jan 10-Jan 10

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Student Reviews (3)

Canadore College

Wonderful experience

Nancy Leblanc

April 12, 2022

Graduated From

Early Childhood Education Intensive (Accelerated)

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

5 stars

A wonderful local option for anyone in northern Ontario. Very good facilities, excellent teachers and I had no trouble finding a field placement and a job after graduation. With degree inflation, some of the students had BA's in education and came to C...

A wonderful local option for anyone in northern Ontario. Very good facilities, excellent teachers and I had no trouble finding a field placement and a job after graduation. With degree inflation, some of the students had BA's in education and came to Canadore to get certified. Something to keep in mind for those of you unsure about which path to take. I have since moved into a management role at a private centre.

Canadore College

Great instructors

Aman K.

North Bay • June 30, 2021

Graduated From

Motive Power Technician

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

5 stars

Loved my time on this beautiful campus. Teachers are really good and helpful with course content and will help guide you towards career choices.

Loved my time on this beautiful campus. Teachers are really good and helpful with course content and will help guide you towards career choices.

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