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Duration

Half day

Tuition

$165

 

Oct 17-Oct 17

Commitment

Part-Time

Delivery

Live Online

Scholarships

no

In an ever-changing world, we are seeing more conflicting goals, increased diversity and ambiguity. In the dynamic organization of today, conflicts cannot be avoided, but they can be managed more effectively. Leaders are responsible for encouraging a win/win environment. Team members want to be productive and work towards a healthy environment. This module focuses on negotiating to resolve conflict. When negotiation isn’t successful, mediation is the next step.

At the end of the workshop, participants will be able to identify the nature of conflict; understand their own conflict style and how it impacts on situations; identify and address the barriers to effective conflict resolution; demonstrate an interpersonal conflict resolution session; and develop an action plan to improve conflict resolution skills.

What You’ll Learn

  • Various approaches to conflict resolutions.
  • The importance and benefits of managing anger.
  • Reactive and preventative strategies to resolve conflict.
  • The ground rules for managing conflict successfully.
  • The importance of principle centered negotiation.

Ready to get started?

Next Cohort: Oct 17-Oct 17

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  • This field is for validation purposes and should be left unchanged.

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Student Reviews (12)

Humber College

Great PMP course

Jakub Nowak

Toronto • March 23, 2022

Graduated From

Project Management

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

na

The program is intensive, you learn a lot in a very short time. The professors were incredible, really know their stuff and cared about helping me and other students. The live online format was perfect for my busy schedule. The course fit my budget and...

The program is intensive, you learn a lot in a very short time. The professors were incredible, really know their stuff and cared about helping me and other students. The live online format was perfect for my busy schedule. The course fit my budget and delivered great value. Very happy I chose Humber College!

Humber College

Certificate in bookkeeping

Paulo Silva

Toronto • February 7, 2022

Graduated From

Advanced Bookkeeping Certificate

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

na

Delivered as advertised. Good curriculum taught by knowledgable professors at a fair price.

Delivered as advertised. Good curriculum taught by knowledgable professors at a fair price.

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