The Art of Positive Communication

Develop your leadership skills by developing your communication skills. Think positively and encourage positive language and attributes. Learn and apply helpful interpersonal skills necessary to lead your team, earn their respect and develop trust: verbal and written communication, active listening; empathy and emotional intelligence; fostering collaboration and relationship building. The key to maintaining a good team lies in knowing how to interact with and influence the employees on your team. Communicating clearly, concisely, and effectively improves workplace performance. Being able to write clear, concise emails and to communicate instructions clearly improves workplace performance.

What You’ll Learn

• Listen more attentively.
• Speak and write more clearly.
• Be more collaborative.
• Demonstrate accountability.
• Build better relationships with better people skills.
• Earn respect and develop trust.
• Become a leader.