Business Communication

Learn the skills, strategies, and theories to succeed in all areas of business communication. Explore how to write concise letters, prepare efficient reports, interact effectively with others, and deliver powerful, stress-free presentations.

Develop a high level of competence in communication for business and government organizations.

This program’s hands-on approach will help you review communication and language basics and expand your skills in documentation formatting, research, critical thinking, problem solving, and public speaking.

Learn from instructors with real-world experience, who share their expertise in communicating in today’s global workplace.

What You’ll Learn

• Build the confidence to advance in your career by learning to write effective emails, letters, memos and reports
• Plan and deliver informative and persuasive presentations, stress-free
• Generate information through library research, database searches, systematic observation, interviews and surveys
• Analyze information to make well-informed recommendations
• Produce documents that are well-designed and informative
• Improve your ability to interact effectively in small groups and committees, be sensitive to diversity, culture and international issues, demonstrate expertise in traditional and emerging media