Ready to learn more?
Next Cohort: May 25-Jun 27
May 25-Jun 27
If you aspire to success as a manager and leader, you’ll need good people-management skills. This course gives you those, and the insight you need to understand, manage and affect human performance. You’ll see how your role as a manager is to achieve results through others. You’ll review human-performance systems and learn how these systems’ component parts affect productivity. Learn how to uncover performance problems, determine their causes and improve performance to get the results you want.
What You’ll Learn
- Understand the role of a manager.
- Appreciate the difficulties in resolving people problems.
- See how the five key elements in a human-performance system interact.
- Identify significant performance gaps and assess their impact on a business.
- Troubleshoot problems to determine why they occur.
Ready to get started?
Next Cohort: May 25-Jun 27
Student Reviews (13)
Lectures are very focused on providing the content that will help pass the PMP certification. Great tips and short cuts which will be extremely helpful when writing the PMP exam. The focus of the course is always front and center. Every class focused o...
Lectures are very focused on providing the content that will help pass the PMP certification. Great tips and short cuts which will be extremely helpful when writing the PMP exam. The focus of the course is always front and center. Every class focused on the PMP exam and what to consider when writing it. Very helpful.
Do I have to be a University of Toronto student or alumnus to apply for courses at the School of Continuing Studies?
No. All adults are welcome to apply for courses at the School regardless of prior academic background.
Can I apply the courses I take at the School of Continuing Studies for credit towards a degree program at the University of Toronto?
No. Courses taken at the School of Continuing Studies do not carry University of Toronto degree credit.
Will I gain admission to the University of Toronto if I take courses at the School of Continuing Studies?
No. Acceptance into the University of Toronto cannot be attained by completing courses at the School of Continuing Studies. You must apply for admission to degree programs, either through the Office of Admissions and Awards or through the School of Graduate Studies.
Do I have to register in a certificate before taking courses?
You do not have to register in a certificate before enrolling in courses that are requirements in the certificate program. When you have satisfied all certificate requirements in the prescribed time limit, you simply fill out the Certificate Request Form, send it to the School by email, fax or mail, and then wait for the certificate to be mailed to your preferred address. Although it is not necessary to register in a certificate before enrolling in courses, we do recommend that you notify us of your intention to pursue a certificate when you register for your first course. We will be able to track your progress and notify you of any updates or changes to the program.
Will the courses I take at the School of Continuing Studies affect my GPA at the University of Toronto?
All courses taken through the School of Continuing Studies are non-degree, non-credit. Final grades achieved for the School’s courses will not affect your GPA for degree studies at the University of Toronto.
I have a degree from another country. Can your institution do an evaluation of my degree?
Yes. The Comparative Education Service provides assessments of international academic qualifications and compares them to those offered in Canada, which helps employers to better understand our clients’ credentials. Please visit http://learn.utoronto.ca/ces.htm to print out an application and to review the document requirements.
Can I get a student visa if I study at the School of Continuing Studies?
Our full-time English as a Second Language Program is the only course or program offered by the School that may entitle you to qualify for a student visa. Check with the nearest Canadian visa office to make sure you have enough time to get the proper documents, if required. View the Citizenship and Immigration Canada website for more information.