Hospitality and Tourism Administration

As the only three-year advanced diploma in hospitality and tourism in Ontario, since 1970 the program has seen its graduates become global industry leaders in diverse careers, from event experts and tour operators to destination marketers and hotel general managers. Many graduates also continue their education through enhanced mobility to leading universities.

Curriculum will uniquely combine in-depth, holistic academic study with hands-on experiential learning, culminating in a 14-week work-integrated learning experience. You’ll also graduate work-ready with important industry certifications such as Smart Serve, Safe Food Handlers, TICO Travel Counsellor Certification and CPR.

By combining and building on the best and most innovative hospitality and tourism education, this advanced diploma will help you enter the industry with technical skills, industry-specific knowledge and business acumen to embark on an unlimited and accelerated journey of career success in global hospitality and tourism.

What You’ll Learn

• Ensure a high degree of customer satisfaction by providing hospitality services in a professional manner.
• Perform effectively as an accommodation operations team member.
• Perform effectively as a member of a food and beverage preparation and service team.
• Apply supervisory and advanced hospitality skills and knowledge to a variety of hospitality operations.
• Apply the principles of financial planning, analysis, and control to assist in making decisions at an operational level and to contribute to the achievement of financial plans.
• Develop sales and marketing tools and assist in the development and implementation of a marketing plan for a hospitality operation.
• Address the hospitality sector’s role in the Canadian tourism industry and the impact of factors, such as economic variables, government regulation, and market changes, on hospitality operations.
• Support the provision of healthy, safe, and well-maintained hospitality environments.
• Recognize and adapt to various and changing technologies, systems, and computer applications for the hospitality industry.