Hotel, Restaurant and Resort Management

The Hotel, Resort and Restaurant Management program will give you the tools to answer the call of the dynamic and international hotel, resort and restaurant industry — which will reward you with career opportunities in any destination around the world.

Canada’s hotels, resorts and restaurants are world-renowned, and their standards have become global benchmarks to which many successful organizations aspire. The basis of Centennial’s unique Hotel, Resort and Restaurant Management courses will be these standards and a deep-rooted connection with multinational hotel, resort and restaurant organizations. As such, this graduate certificate program will feature various integrated academic and experiential learning opportunities.

Whether you’re coming into the offering with a background in another industry or leveraging it as professional development for your present career in hospitality, your decision to attend Centennial College will ensure meaningful connections to faculty members who have been carefully selected from the industry as well as the opportunity to widen your network.

What You’ll Learn

• Create and implement business management plans that effectively utilize hospitality resources and accomplish organizational goals.
• Identify and select appropriate food and beverage and management strategies according to the hospitality environment.
• Evaluate financial principles (marketing, budgets, cost controls, revenue management) and the effect they have on the overall financial health of the hospitality enterprise.
• Judge the effectiveness of a variety of hospitality health, safety, security and crisis management plans that attempt to minimize risks.
• Evaluate the quality, practice, marketing and business models used in the hospitality industry.
• Develop appropriate recreational activities according to the hospitality environment.
• Describe and where necessary, utilize the relevant Canadian hospitality labour laws and guidelines for the negotiating/bargaining process within the public and private sphere.
• Identify, select, and utilize appropriate hospitality protocol in relation to interactions within the workplace.
• Create appropriate strategies to address marketing, budgetary and revenue complications.