Certificate in Design Thinking 2.0: Tools and Techniques with a User-Centred Approach

Long-term business success requires the ability to develop and sustain innovations that anticipate, meet and exceed user’s current and future needs. Innovative businesses understand that the development of innovative products and services utilizes a different approach to product and service development than traditional incremental thinking. Using the most relevant tools and techniques with a focus on customer needs at the outset increases the likelihood that proposed solutions will achieve commercial success.

This five-day certificate program prepares any leader to be an expert in the approach to innovation and gives them the tools and techniques used to solve every business challenge.

What You’ll Learn

• How to solve a business challenge end to end.
• Identify un-met user needs to create new opportunities.
• Apply different tools and techniques including design thinking to increase innovation success rates.
• Conduct experiments and build prototypes to test your innovative ideas.
• Fail fast and learn from experimentation to increase future success rates.
• Use design processes and tools to increase your organization’s innovation capacity.
• Choose the right tools and approaches to tackle any challenge.