Ready to learn more?

Next Cohort: May 6-Nov 6

  • *Please select a subject

  • This field is for validation purposes and should be left unchanged.

By submitting your email address, you acknowledge and agree to CourseCompare.ca's Terms of Service and Privacy Policy.

Duration

6 months

Tuition

$402

 

May 6-Nov 6

Plus 5 other start dates

Jun 3 - Dec 3 2024

Jul 2 - Jan 2 2025

Aug 6 - Feb 6 2025

Sep 3 - Mar 3 2025

Oct 7 - Apr 7 2025

Commitment

Part-Time

Delivery

Online

Credential

Certificate

Year Founded

2017

Scholarships

no

The Google IT Support Professional Certificate program is an online training that provides the skills needed for an introductory-level job in IT support, with no relevant experience required.

Students in the Google IT Support Certificate program will learn about the different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service. Discover a wide variety of topics that are designed to give them an overview of IT.

The Google IT Support Professional Certificate is a five-course series, including Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, and IT Security: Defense against the digital dark arts.

Google Career Certificates cost US$49 per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete the Google IT Support Professional Certificate in six months.

What You’ll Learn

  • Troubleshooting and customer care
  • Networking
  • Operating systems
  • System Administration
  • Security

Ready to get started?

Next Cohort: May 6-Nov 6

  • *Please select a subject

  • This field is for validation purposes and should be left unchanged.

By submitting your email address, you acknowledge and agree to CourseCompare.ca's Terms of Service and Privacy Policy.

Student Reviews (5)

Write a Review

Grow with Google

Great video content but missing human elements

Emilia Cohen

December 8, 2023

Graduated From

Google UX Design Certificate

Overall:

4 out of 5

Instructors:

3 stars

Curriculum:

5 stars

Job Assistance:

na

I got a lot from this course but found it hard to finish. The instructors (all video recordings) were reading from scripts and they really lacked energy and everything felt rehearsed. I left craving a human touch to the course. I'm sure they will get ...

I got a lot from this course but found it hard to finish. The instructors (all video recordings) were reading from scripts and they really lacked energy and everything felt rehearsed. I left craving a human touch to the course. I'm sure they will get better but online education at this scale will always miss something that only a classroom or live training can provide.

Grow with Google

Good for what it is

Trevor Marshall

December 8, 2023

Graduated From

Google Data Analytics Certificate

Overall:

4 out of 5

Instructors:

3 stars

Curriculum:

4 stars

Job Assistance:

1 stars

This is a great initiative by Google, but I thought I'd be getting something more like a real college certificate. People need to understand that you don't have professors or instructors helping you and motivating you. You don't have a cohort or class ...

This is a great initiative by Google, but I thought I'd be getting something more like a real college certificate. People need to understand that you don't have professors or instructors helping you and motivating you. You don't have a cohort or class to learn with, joke with, grow with. Google touts its large employer network, but no one at Google is in your corner helping you with your resume and networking and job search.

The curriculum is good and you can learn a lot if you're self-motivated, but I think Google oversells and overhypes what they can do. As a starting point this is great, I just wouldn't expect to complete this and land yourself a job. For most people, this just won't be enough.