Office Administration – General

The Office Administration – General program at Mohawk College is a one-year certificate that prepares students for office roles. It focuses on business communication, office procedures, technology, and customer service, along with skills in bookkeeping, data entry, and administrative support.

Students develop organizational, communication, and problem-solving skills, using Microsoft Office and other office technologies. Graduates are ready for roles like office assistant or administrative assistant, with a solid foundation for career growth in office administration.

Admission Requirements

• OSSD or equivalent (Mohawk Academic Upgrading, GED).
• Basic computer and keyboarding skills are recommended.
• Language Requirements for Applicants with English as a Second Language.

What You’ll Learn

• Demonstrate professionalism and adhere to relevant legislation, standards, and ethical codes in the workplace.
• Schedule, coordinate, and prioritize tasks to meet deadlines efficiently.
• Use office equipment and technologies to support daily operations, including processing communications and managing documents.
• Record basic financial information and produce routine business documents following established formats and procedures.
• Apply interpersonal and client service skills to respond to workplace diversity and support organizational goals.
• Communicate effectively in written, spoken, and visual forms to meet the needs of various audiences.