Office Administration – General

The Office Administration program, a one-year certificate at Durham College, provides students with the essential skills needed to succeed in administrative roles across various industries. The program focuses on office technologies, business communication, and office procedures, ensuring that graduates are prepared for real-world office environments. Students will develop proficiency in software applications, document management, and customer service, as well as gain knowledge of accounting and payroll procedures.

Additionally, the program emphasizes the importance of strong interpersonal and communication skills. Graduates will be ready to work in a wide range of office settings, including government, healthcare, and private-sector organizations.

Admission Requirements

• Ontario Secondary School Diploma (OSSD) or Mature Student Status.
• Grade 12 English (C or U) or equivalent.

What You’ll Learn

• Develop strong communication skills, both written and verbal, for professional settings, including business writing strategies.
• Demonstrate proficiency in document production, keyboarding, and office software applications.
• Apply financial administration processes and office procedures to enhance organizational efficiency.
• Exhibit professionalism and workplace etiquette, including effective communication and office behavior.
• Prepare for employment by developing practical skills and understanding workplace dynamics.