Organizational Transformation

The Smith School of Business at Queen’s University’s Organizational Transformation program is designed for leaders navigating complexity and change in today’s volatile, uncertain, complex, and ambiguous environment. Grounded in the belief that sustainable transformation requires alignment between strategy, culture, and people, the program reframes transformation as a dynamic, ongoing journey rather than a linear process. Participants gain a deep understanding of the forces shaping change and develop the mindset needed to identify barriers and unlock organizational potential.

Through a highly interactive learning experience, the program blends cutting-edge frameworks with real-world case studies from organizations such as Trillium Health Partners, the Region of Peel, and Coca-Cola. Action labs, scenario-based exercises, and stakeholder engagement activities enable participants to design, test, and refine transformation strategies in real time. Topics span leadership, culture, measurement, digital transformation, and artificial intelligence, ensuring a holistic and practical approach to change.

Guided by expert facilitators, the experience fosters collaboration, innovation, and leadership capability. Participants leave equipped to mobilize hearts and minds, overcome resistance, and communicate compelling transformation narratives. Whether leading digital initiatives, cultural change, or strategic realignment, graduates of the program are prepared to build resilient organizations ready to thrive in the future.

This program is ideal for people leaders, HR and organizational development professionals, and change consultants seeking to strengthen their ability to align teams, guide cultural and structural change, and lead complex, sustainable transformation initiatives.

What You’ll Learn

• Analyze internal and external organizational landscapes to identify barriers and enablers of transformation.
• Align stakeholders around purpose using systems thinking and strategic frameworks.
• Apply integrated interventions across strategy, structure, culture, people, process, and technology.
• Lead transformation with practical tools for digital change and stakeholder mobilization.
• Build leadership capabilities to engage others, overcome resistance, and sustain momentum.
• Create a tailored, actionable transformation plan for your organization.