Leadership 1:Certificate in Leadership Skills for Supervisors and Frontline Leaders

In the Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders certificate program, students learn expert skills to engage staff and increase their productivity. Discover ways to tap into potential as a motivational frontline leader.

Take this program alongside the Leadership 2: Advanced Leadership for Senior Managers and Directors program to earn a Masters Certificate in Leadership.

Frontline leaders are faced with demanding day-to-day tasks that require quick decision-making and strong communication skills. To keep their staff engaged and highly productive, they need to give timely, constructive feedback with the perfect amount of motivation.

In this skills-intensive training workshop, professionals discover – or rediscover – their leadership voice to provide strong direction that engages, challenges, and pushes their staff to be at their most productive. Move from being a “doer” to becoming a leader with goal setting and time-management strategies that enhance everyday tasks. Improve performance in teams by applying the Big Three competencies of highly effective leaders.

Establishing oneself as a trusted voice in the company with expert communication skills in discussions with staff, management, and customers. Perfect conflict resolution skills and delegate effectively as a confident leader who solves problems on the fly.

This program is part of the Masters Certificate in Leadership. Enrol in the full Masters Certificate program to receive a well-rounded experience and significant tuition savings.

Leadership 1: Certificate in Leadership Skills for Supervisors and Frontline Leaders program benefits aspiring, new and mid-career leaders who supervise employees or manage team performance, including department supervisors in business and government, office managers, business administrators, team leaders, regional supervisors, plant and production managers, frontline managers, and HR, organizational training and industrial relations specialists.