Tourism – Travel

This dynamic program focuses on travel advising, customer sales and service, flights and fares, group tour management, travel business operations, package holidays and hotel operations. Fanshawe’s tourism courses will also teach you world geography and the latest computer technology used in the industry, as well as skills in marketing, customer relations, promotion and social media.

Gain valuable experience with a co-op work term consisting of 420 hours of paid employment. Enjoy an (optional) international field study trip on a seven-night Caribbean cruise as well as local field trips and regular guest lecturers from the industry. In your final semester, you’ll complete an international group tour capstone project where you’ll create a business plan, marketing plan and presentation to launch the tour to classmates and peers and industry partners. Students also have the opportunity to participate in student mentoring through the Baxter Student Ambassador Program.

For further international experiences, students may apply to study abroad for a semester in Finland, Ireland or the Netherlands, or take advantage of their pathway opportunities after graduation to complete a degree with one of their partner institutions including the Limerick Institute of Technology in Ireland.

What You’ll Learn

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.