The Basics of Business Writing

In the University of Ottawa’s two-day day workshop, The Basics of Business Writing course, students will develop writing confidence and boost credibility in the workplace. This intensive course will teach students how to write well-organized, effective emails and letters as well as other basic business documents. Students learn that writing is a business process, one best mastered in five essential steps. As it covers these five steps, the course will teach learners how to plan their communications, structure and present their texts, make their ideas flow, and get their messages across with clarity and impact.

The Basics of Business Writing course involves lecture and hands-on exercises, offering ample opportunity to practice what has been learned and receive immediate feedback from peers and the instructor.

What You’ll Learn

• Understanding the five-step writing process.
• Understanding what readers want.
• Organizing ideas to make the reader’s job easier.
• Selecting proper openings and closings.
• Getting the reader’s attention—and keeping it.
• Overcoming writer’s block.
• Composing and placing key messages and emphasizing important information.