Tourism

Study will combine a well-rounded academic curriculum with hands-on experiential learning, culminating in a 14-week work-integrated learning experience. Content is inspired by the input of industry leaders, bringing together the knowledge and skills required to thrive in both the inbound and outbound parts of the tourism industry.

You’ll also graduate job-ready with industry certifications such as Smart Serve, Safe Food Handlers, CPR, Travel Insurance, Cruise Industry and TICO Travel Counsellor Certification.

After graduating with your Tourism diploma, you’ll be ready to embark on unlimited career opportunities or you may seamlessly transition into Centennial’s iconic three-year Hospitality and Tourism advanced diploma program.

What You’ll Learn

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as travel service providers’ organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism and travel products, services and guest experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism and travel operations.
• Use appropriate technologies to enhance the quality and delivery of tourism and travel products, services and guest experiences, to measure the effectiveness of tourism and travel operations and to participate in tourism development.