Tourism – Destinations and Travel Management

Conestoga College’s Tourism – Destinations and Travel Management program provides students with an overview of the hospitality and tourism industry along with entry-level management skills for this very diverse and integrated industry. Students will receive a broad base of business and entrepreneurial skills ensuring a strong understanding of financial, customer service, marketing, and the human resources aspects of the industry.

The optional co-op stream includes one co-op work term.

What You’ll Learn
• Learn how to accommodate diverse and special needs and how to contribute as a team member.
• Deliver customer service and solutions that anticipate, meet, and/or exceed individual expectations.
• Promote and sell tourism products, services, and customer experiences using digital marketing.
• Apply business principles as well as basic accounting.
• Comply with relevant organization and workplace systems and apply risk management principles, to support and maintain efficient, safe, secure, accessible, and healthy operations.
• Enhance the quality and delivery of tourism products, services, and customer experiences using technology.