Interpersonal and Intercultural Communication

This course brings together the best theories and practices of communication between people in society. As the role of culture, identity, and perception is crucial in communication, we will start the course with exploring these concepts and examining how they shape the way people think, speak, and behave. You will also explore communication models, styles and strategies of effective communication, as well as critically analyze verbal and nonverbal behaviour. In addition, you will develop persuasion skills and techniques of managing emotions to become more confident and successful in communication. You will also learn to negotiate, avoid barriers to effective interpersonal and intercultural communication, and manage interpersonal conflicts in everyday life.