Office Administration – Health Services Program

George Brown College’s Office Administration – Health Services is a two-year diploma program that prepares students for administrative roles in health-care settings. The curriculum covers medical terminology, transcription, office procedures, billing practices, and health-care law, along with essential communication and computer skills. In the fourth semester, students complete a field placement in a health-care setting, gaining hands-on experience in real-world environments.

Graduates are equipped for careers as medical office administrators and health-care office assistants in hospitals, clinics, and other facilities.

Admission Requirements

• Ontario Secondary School Diploma (OSSD) or equivalent.
• Grade 12 English (C or U).
• An information session is strongly recommended.
• Basic knowledge of keyboarding skills is recommended.

What You’ll Learn

• Communicate effectively in professional and health-care settings using written, verbal, and digital tools.
• Use industry-standard software like Excel and Access for documentation, data management, and administrative tasks.
• Apply medical terminology, anatomy knowledge, and health-care procedures to office administration.
• Manage records, schedule appointments, process insurance billing, and perform bookkeeping tasks.
• Understand health-care law, ethics, and confidentiality requirements in medical office settings.
• Gain hands-on experience through a field placement, applying skills in a real-world health-care environment.