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Next Cohort: Sep 6-May 6
Sep 6-May 6
Jan 3 - Sep 3 2023
May 1 - Jan 1 2024
This eight-month certificate program is designed to develop your skills and knowledge appropriate for an entry-level position in the tourism and travel industry. In this program, you will learn to proactively promote tourism and travel products and services, improve the quality of customer experience, and discover major global tourism attractions and destinations.
What You’ll Learn
- Ensure customer satisfaction by providing tourism services in a professional manner, both individually and as part of a team.
- Sell and promote tourism products and services proactively.
- Apply knowledge of the various tourism industry sectors and their necessary interaction, both with each other and with government and other regulating bodies.
- Prepare and issue accurately routine tickets and other travel documentation to clients.
- Apply basic computer and telecommunications practices and techniques to facilitate the completion of administration tasks.
- Work effectively with co-workers, supervisors, and others.
- Develop ongoing personal professional development strategies and plans to enhance career opportunities.
Ready to get started?
Next Cohort: Sep 6-May 6
Student Reviews (6)
I am a full-time student who began the Social Service Worker program online during Covid. There was no warning that these classes would ever be in-person. IT WAS IMMEDIATELY DENIED when I asked for an academic allowance to avoid going in person due to ...
I am a full-time student who began the Social Service Worker program online during Covid. There was no warning that these classes would ever be in-person. IT WAS IMMEDIATELY DENIED when I asked for an academic allowance to avoid going in person due to working full-time and being a single parent. I was given a choice to do transfer credit with another institution (that they would not provide any course code information), fail the courses for not being there, and bring my daughter to class (which I will have to do). Absolutely ridiculous that no accommodation could be made, as I was not asking for anything that was not already in place for two years!! After speaking with a counsellor, academic advisors, and program managers and writing the PRESIDENT of Seneca, I was forced to go to Human Rights!! Do not suggest this school at all!!! And I am an alumnus of 3 other programs!! Save yourselves the aggravation and choose another school.
All teachers will tell you at the beginning of your courses that the best way to get a job is through recommendations from them. One teacher told us about all the students that burned him, or spoke up about him, and now "aren't working in the industry"...
All teachers will tell you at the beginning of your courses that the best way to get a job is through recommendations from them. One teacher told us about all the students that burned him, or spoke up about him, and now "aren't working in the industry".
So if you have any issues with any of the teachers, it almost guarantees silence if you want to work in this industry. Seneca course instructor reviews gave no space for comments about the teacher.
One teacher did not show up for 4.5 out of 14 classes, tells us to watch other classes he has taught, gives no guidance.
Many teachers do not respond to questions outside of class if you need help, messaging 3+ times with the same question.
A few teachers have encouraged stealing from other artists without explaining what that means. Which has led to some questionable behaviors from some students.
Understanding that this is a professional program and that comes with certain issues is ok. But it's also a school, and many teachers leave you to learn through linkedin learning, youtube tutorials, etc.
Spend your thousands somewhere else.