Diploma in International Hospitality Operations Management Co-Op

This two-year Co-op Diploma will prepare students for an exciting career in a variety of roles in Hospitality Operations Management. Students will gain the knowledge and business skills required to be progressive leaders within the fast-paced global hospitality industry, with an emphasis on Canadian tourism.

What You’ll Learn

At the end of this program, students are expected to develop a range of specific and generic skills, covering the following fields:

• Define and describe the knowledge of the nature of hospitality and hospitality products from both local and international perspectives.
• Apply the fundamental systems and procedures required to run a hospitality or hotel operation, such as Front Desk, Food & Beverage, Accounting, Marketing.
• Evaluate global hospitality guest profiles and expectations.
• Apply the knowledge of organizational behaviour at individual, interpersonal and collective levels.
• Evaluate local and global trends and issues related to the hospitality industry.
• Incorporate fundamental marketing concepts, terms, and ideas into the operations of the business.
• Discuss the value add and the potential of Information Technology.

Career Opportunities

• Food Services Supervisor
• Travel Clerk Supervisor
• Lodging House Managing Supervisor
• Reservations Supervisor
• Customer Service Clerk Supervisor
• Information Clerk Supervisor

Admission Requirements

• Have an Ontario Secondary School Diploma or Equivalent.
• Be at least 18 years old and pass the Wonderlic Test.

For non-native English speakers:

• IELTS 5.0 or Successful completion of TSoM EAP Level 3.