Personal Support Worker

This program trains students to offer personal care and home management services to clients in community or institutional settings. Personal support workers provide services to clients with physical, cognitive, emotional and behavioural challenges. Learn hands-on in the classroom, on community placements and in the home environment simulation lab equipped with high-end fidelity audio/visual equipment and interactive mannequins. PSWs are highly sought after as health care providers, working collaboratively as part of the health care team or in a supported independent living environment.

What You’ll Learn

• Work within the personal support worker role in the community, retirement homes, long-term care homes, and/or hospital care settings by all applicable legislation and employer’s job description, policies, procedures, and guidelines.
• Act responsibly and be accountable for your actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors, and/or other members of the interprofessional care/service team.
• Participate as a member of the interprofessional care/service team and maintain collaborative working relationships in the provision of supportive care in the community, retirement homes, long-term care homes, and/or hospital care settings.
• Provide client-centered and client-directed care that is based on ethical principles, sensitive to diverse client and family values, beliefs, and needs, and follows the direction of the plan of care/service plan.
• Establish and maintain helping relationships with clients and their families reflecting open communication, professional boundaries, employer’s policies, and adhering to confidentiality and privacy legislation.
• Identify relevant client information using basic assessment and communication skills and report and document findings by the requirements of employer policies and procedures and all applicable legislation.