Design Thinking for Innovation and Problem Solving

Design Thinking is a facilitated collaborative, evidenced based process. It is not a top-down change management tool. Design Thinking rests on a simple premise: alternatives, and ideally improvements, are always possible. Informed by Human Centred Design, Design Thinking tests assumptions and creates space for innovation. At its core, Design Thinking facilitates stakeholder input to identify problems and inform the intentional selection of solutions that are desirable, feasible and viable.

In this interactive course, participants will examine the features of Design Thinking, its use and the role it can play in creating or supporting cultures of engagement, learning and innovation.

This course is targeted towards individuals or teams who intend to lead Design Thinking projects. The ideal participant holds a leadership role (managers, team leaders, supervisors, internal facilitator, consultants) and has the capacity to facilitate groups.

What You’ll Learn

• Understand the different stages of the Design Thinking process.
• Explore the benefits of Design Thinking and Human Centred Design.
• Contrast Design Thinking with other methods.
• Identify when Design Thinking is appropriate.