Hospitality Management

Learn professional business management practices for careers in hotels, cruise ships, convention centres, and dining establishments. This program consists of lectures, seminars and discussion groups, along with simulations and computer labs. You’ll conduct role plays in culinary, hotel and restaurant settings and participate in 500 hours of industry work experience.

What You’ll Learn

• Effective communication and leadership skills for the hospitality sector.
• Financial decision-making in the context of a hospitality enterprise.
• Ethical practices and legal frameworks within the hospitality industry.
• Hands-on food and beverage service.
• Front-of-house and back-of-house hotel and restaurant operations.
• Human relations management in a hospitality setting.
• Marketing and communications strategies.
• Hospitality industry trends and sustainability practices.
• Customer service principles.