Hospitality and Tourism Management

As a graduate of the Hospitality and Tourism Management program, you have the specialized training needed to take on increasingly senior roles in the global hospitality and tourism marketplace. You’ll gain the managerial, communication and leadership skills critical to your success.

There is a strong focus on developing leadership through technology and teamwork with a program outline shaped by industry professionals. With this program you’ll gain hands-on learning through service learning that offers specific niche experience in hospitality and tourism, or research opportunities.

The 125-acre Daniel J. Patterson Campus in Niagara-on-the-Lake is located in the heart of Canada’s growing hospitality and tourism industry with full-service living labs including the NC Teaching Spa and Benchmark, a student-led restaurant.

What You’ll Learn

• Evaluate tourism sectors of destinations based on management principles and philosophies.
• Apply strategies for effective human resource management in hospitality and tourism setting.
• Work effectively in teams.
• Apply principles of professionalism and ethics to hospitality and tourism.
• Develop and demonstrate customer service skill.
• Apply knowledge of computer based system in a variety of simulations.
• Apply the principles of marketing of hospitality and tourism settings.
• Provide evidence of the required management skill sets with respect to the strategic planning process.
• Calculate various financial scenarios consistent with organizational objectives utilizing yield management strategies.
• Apply risk management knowledge to hospitality and tourism settings.
• Evaluate business strategies and tactics for a hospitality/tourism operation.