Communicating Effectively

The most successful leaders are experts in communication. In this popular seminar, participants will learn the key competencies needed to be an effective communicator. From managing difficult conversations, building trust or gaining buy-in to communicating in a supportive and effective way, learners will take away new perspectives and tools for developing a more productive workplace. The action-based format provides numerous opportunities to practice and refine communication skills.

What You’ll Learn

• Learn to effectively communicate with supervisors, peers, and/or employees.
• Build high-quality relationships.
• Manage difficult conversations successfully.
• Develop personal influence and impact.
• Manage image, credibility, and the impression we leave on others.
• Control non-verbal communication.
• Establish a common approach for a civilized workplace.
• Listen attentively and give constructive feedback.
• Explore office team diversity and why people react as they do.