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Next Cohort: Jan 3-Dec 22

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Duration

1 year

Tuition

$4,518

  Toronto

Jan 3-Dec 22

Commitment

Full-Time

Delivery

Classroom

Credential

Certificate

Year Founded

1967

Scholarships

no

This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism.

This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in George Brown’sr School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering and tourism companies.

What You’ll Learn

  • Provide hospitality service in a professional manner in order to increase customer satisfaction.
  • Identify and describe the various sectors of the Canadian tourism industry.
  • Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
  • Assist in the marketing and sales of small- and medium-size hospitality operations.
  • Identify and comply with health and safety regulations, legislation and procedures related to the hospitality industry.
  • Plan and implement personal and professional development strategies related to the hospitality industry.
  • Use current technologies, systems and computer applications to support the daily functions of a hospitality operation.
  • Perform as an entry-level accommodation operations team member in both front and back of the house positions.
  • Perform as an entry-level food and beverage team member in both front and back of the house positions.

Ready to get started?

Next Cohort: Jan 3-Dec 22

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Student Reviews (9)

George Brown

Coaching Certification was Excellent, Online and In-person options at 3 campuses

Anonymous

Toronto • October 17, 2022

Graduated From

Business - Human Resources Program

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

na

Teacher was excellent and coaching modules were well organized. George Brown campus is in the heart of Toronto. Feels like a real college with many student services, restaurants and places to study. I did my course online but I am going to continue in...

Teacher was excellent and coaching modules were well organized. George Brown campus is in the heart of Toronto. Feels like a real college with many student services, restaurants and places to study. I did my course online but I am going to continue in-person as I miss the deeper interaction with professor and other learners.

George Brown

Practical training for ECEs

Jane Kim

April 12, 2022

Graduated From

Early Childhood Education Program (Accelerated)

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

5 stars

This program is all hands-on all the time. The lessons and strategies I learned in the classroom helped prepare me for the exact challenges I faced in the classroom. Instructors were dedicated and empathetic. Best of all, there were more available fiel...

This program is all hands-on all the time. The lessons and strategies I learned in the classroom helped prepare me for the exact challenges I faced in the classroom. Instructors were dedicated and empathetic. Best of all, there were more available field placements than there were students. Early childhood educators can't go wrong at George Brown in my opinion.

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