Change Management

With a focus on the people side of business, Change Management delivers the tools and competencies required to build solutions that are practical in nature, while providing meaningful and sustained results. Using industry applied techniques and approaches that champion a holistic approach to organizational change, this program is designed for working professionals who are currently involved in change initiatives or who are looking to advance their career in this field.

This program is designed for change practitioners looking to build upon existing competencies, and for professionals looking to add change management skills to enhance their skillset working in areas such as Business Analysis, Project Management, Human Resources, Communications, Information Technology and Operations. This program will benefit individuals in small to large organizations where change is having a significant effect on the way they work or is a principle driver of their key responsibilities.

What You’ll Learn

• Understand the change process and how to apply it.
• Describe key change management models and when best to use them (i.e. ADKAR, Kotter, McKinsey, Lewin, etc.)
• Define Change Management roles and responsibilities and how they work with Business Analysts, Project Managers, Operations Managers or Functional Managers.
• Produce standard change management deliverables and activities for projects (tools and techniques).
• Communicate and educate on the value of change management in achieving intended business outcomes (benefits realization).
• Assess the change, organizational readiness and develop an effective change management strategy.
• Create a compelling business case for the required time, money and resources necessary for investment in a successful change (ROI).
• Identify and address resistance, design solutions to minimize disruption and increase the adoption of the change (stakeholder analysis).
• Measure the effectiveness of the change management plan.
• Monitor and evaluate the change and demonstrate how this contributes to the success of the project.
• Pursue the ACMP^® Certified Change Management Professional (CCMP^®) designation.