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Duration

2 years

Tuition

$5,430

 

Jan 3-Apr 26

Commitment

Full-Time

Delivery

Classroom

Credential

Diploma

Year Founded

1967

Scholarships

yes

As a Hospitality – Hotel and Restaurant Operations graduate, you efficiently handle the many moving parts of organizations in the vibrant hotel and restaurant industry. This program is shaped by industry leaders and focused on current market trends.

The Daniel J. Patterson Campus in Niagara-on-the-Lake is located in the heart of Canada’s hospitality and tourism market. The full-service living labs including the NC Teaching Spa and Benchmark – a student-led restaurant, integrate applied, hands-on learning into the program.

What You’ll Learn

  • Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
  • Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
  • Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences.
  • Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
  • Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations.
  • Use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations.
  • Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance and guide career development.
  • Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment.
  • Respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.

Ready to get started?

Next Cohort: Jan 3-Apr 26

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Student Reviews (40)

Niagara College

Experience of being an international student of niagara college toronto

Lyme Dela Cruz

Toronto • December 5, 2022

Graduated From

International Business Management

Overall:

5 out of 5

Instructors:

5 stars

Curriculum:

5 stars

Job Assistance:

5 stars

I am currently taking International business management in Niagara College toronto. The instructors of this institution are very professional, intelligent and kind. And even the people who work on student services, they’re so approachable. I might sa...

I am currently taking International business management in Niagara College toronto. The instructors of this institution are very professional, intelligent and kind. And even the people who work on student services, they’re so approachable. I might say that i am in a right school and location.

Niagara College

NCT Review- Student Journey

Daria Burrows

Toronto • November 19, 2022

Graduated From

Business - General

Overall:

2 out of 5

Instructors:

3 stars

Curriculum:

3 stars

Job Assistance:

na

My experience so far has been okay, most teachers have been nice. However, the lack of other black students on campus has been a hard experience that I am getting adjusted to.

My experience so far has been okay, most teachers have been nice. However, the lack of other black students on campus has been a hard experience that I am getting adjusted to.

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