Tourism and Hospitality Management Program

George Brown College’s Tourism and Hospitality Management program, you will learn about the exciting and diverse tourism industry with courses in culinary tourism, heritage tourism, and sustainable tourism. Your first year in this program will provide you foundational industry knowledge, by learning and working alongside your peers across all sectors in their School of Hospitality and Tourism Management, referred to as a “common first year approach”. In your first year you will gain knowledge in the areas of hotels, event planning, tourism, and food and beverages through a range of practical and theoretical courses.

As part of your fourth semester, you will complete a 14-week industry externship with your choice of a nationwide or international placement. This opportunity will enhance your knowledge with real-world experience and help you start building your network of contacts. Completing the Tourism and Hospitality Management program will make you the kind of multi-talented graduate the local and international tourism industry is seeking in today’s competitive environment.

Graduates gain the skills required to be progressive leaders within the industry, enriching the experience of tourists. You will receive industry certifications in food safety, responsible alcohol beverage service, TICO Travel Counsellor Certification and first aid (CPR). To better hone your international tourism and hospitality management skills you have the option of participating in an exclusive Experiential Study Tour.

This program allows you to switch into any of their hospitality and tourism management programs by your second year, should your hospitality area of interest change. As well, they know life can be full of unexpected events; should you not be able to complete your final year of study, their common first year model makes you eligible to graduate with a 1-year certificate in Hospitality Services.

What You’ll Learn

• Provide professional guest services to enhance customer satisfaction by anticipating, meeting and/or exceeding individual and organizational standards and objectives.
• Create marketing plans informed and supported by market research, social networks, product knowledge and sales strategies.
• Contribute to effective management in hospitality, tourism and leisure settings by implementing leadership skills and strategies.
• Evaluate and apply effective financial management and accounting practices to support operations in the tourism industry.
• Comply with relevant organizational and workplace systems, processes, policies, standards, legal obligations and regulations, and use knowledge of risk management principles, to support and maintain efficient, productive, safe, secure, accessible and healthy tourism operations.
• Apply principles of teamwork and constructive relationship management to support positive workplace culture.
• Integrate hospitality skills and knowledge to promote ongoing personal and professional development.
• Design and deliver inclusive tourism and hospitality programs, products and services that comply with all relevant legislation, conform to relevant ethical guidelines and promote corporate social responsibility best practices.
• Analyze and implement sustainability practices in the tourism and hospitality industry by adapting to environmental, social, cultural, political and economic trends and issues.